Legal

Terms and Conditions

Blu Line Services, LLC · Last updated: August 31, 2026

Please read these Terms and Conditions carefully before using the Service.

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") form a binding agreement between you ("You" or "User") and Blu Line Services, LLC ("Company," "We," "Us," or "Our") governing your access to and use of the contract review and markup platform and related services described in Section 5 (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

Use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and safeguard information. Please review it carefully.

2. Interpretation and Definitions

2.1 Interpretation

Words with capitalized first letters have the meanings defined in this Section. These definitions apply whether the defined term appears in the singular or plural.

2.2 Definitions

For the purposes of these Terms:

Affiliate: means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares or voting rights of an entity.
Company: (referred to as "the Company," "We," "Us," or "Our") refers to Blu Line Services, LLC.
Consumer: has the meaning ascribed to it in Section 17.3.
Country: refers to: United States.
Customer Content: means any contract, agreement, document, data, or other material that you upload, submit, or otherwise provide to the Company through the Service for review or markup. For the avoidance of doubt, questionnaires or other forms documenting your contract preferences shall not be considered Customer Content.
Deliverable(s): means any summary, checklist, report, or other output that the Company provides to you in connection with the Service, whether produced by Personnel, Technology-Assisted Tools, or a combination of both.
Device: means any device that can access the Service, such as a computer, smartphone, or tablet.
Dispute: has the meaning ascribed to it in Section 17.1.
Personnel: means employees, independent contractors, subcontractors, or other individuals engaged by the Company to perform or support the Service, including, where applicable, licensed attorneys acting in the non-representative capacity described in Section 4.
Service: refers to the Website together with the contract review and markup services described in Section 5.
Standard Turnaround Window: has the meaning ascribed to it in Section 5.4.
Technology-Assisted Tools: means software, automation, or artificial intelligence tools used by the Company to support the review or markup of Customer Content.
Terms: (also referred to as "Terms and Conditions") means this agreement between You and the Company regarding use of the Service.
Third-Party Services: means any websites, content, or services provided by a party other than the Company that may be accessible through or linked from the Service.
Website: refers to the Company's website accessible from www.myBluLines.com.
Working Hours: has the meaning ascribed to it in Section 5.6.
You: means the individual or entity accessing or using the Service.

3. Eligibility

By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding contract. If you are using the Service on behalf of a company or other entity, you represent that you are authorized to bind that entity to these Terms. The Service is not directed to, and may not be used by, individuals under 18.

4. Important Notice: No Legal Advice; No Attorney-Client Relationship

4.1 Not a Law Firm

The Company is not a law firm, does not act as your attorney, and is not a substitute for an attorney or law firm.

4.2 No Legal Advice

The Service — including any Deliverable, markup, comment, summary, suggested edit, checklist, or other output provided through the Service — is provided for general informational and business purposes only. It does not constitute, and should not be relied upon as, legal advice, a legal opinion, or a substitute for the advice of a licensed attorney. The Company does not provide legal advice regarding the enforceability, validity, or legal effect of any contract and does not advise on compliance with any specific law or regulation. Referrals to a qualified attorney may be provided upon request in the course of the Service.

4.3 No Attorney-Client Relationship

Your use of the Service does not create an attorney-client relationship between you and the Company, or between you and any Personnel who performs or supports the Service, including any Personnel who happen to be licensed attorneys. Any such individual who reviews or marks up your Customer Content does so as Company Personnel providing a business service to you, not as your personal attorney or the attorney for your organization, and owes you none of the duties an attorney owes to a client, including the duty of loyalty or the duty of care ordinarily owed in an attorney-client relationship.

4.4 No Privilege; Confidentiality Is Contractual Only

Because no attorney-client relationship is formed, Customer Content you submit and Deliverables you receive are not protected by the attorney-client privilege or work-product doctrine solely because you used the Service. Section 8 describes the contractual confidentiality protections the Company provides; those protections are separate from, and do not create, any legal privilege. If privilege is important to you, consult independent, licensed counsel before submitting any Customer Content.

4.5 Independent Review Recommended

You are solely responsible for reviewing, evaluating, and deciding whether to accept, reject, or further negotiate any term of any contract, including any Deliverable. The Company strongly recommends that you have any contract reviewed by a licensed attorney in the relevant jurisdiction before you sign it, particularly for high-value, high-risk, or specialized transactions.

4.6 No Guarantee of Outcome

The Company makes no representation or warranty that any Deliverable is complete or accurate, that it identifies every issue present in your Customer Content, that it is suitable for your particular purpose, or that using it will achieve any particular business or legal outcome.

5. Description of the Service

5.1 The Service allows you to submit Customer Content for review and to receive Deliverables consisting of markups, comments, redlines, summaries, or similar output intended to help you identify and consider potential issues in your contracts.

5.2 Deliverables may be produced by Personnel, Technology-Assisted Tools, or a combination of both. Where Technology-Assisted Tools, including artificial intelligence, are used to support a review, such tools may make errors or omissions, or produce output that requires human verification. You should independently review every Deliverable before using or relying on it.

5.3 The scope of review is limited to the matters the Company agrees to review as part of the Service and does not constitute a comprehensive legal, tax, regulatory, or compliance review unless expressly stated at the time of your order. Unless otherwise agreed in writing, the Company does not verify facts, perform due diligence, or investigate the parties, subject matter, or context of your Customer Content beyond what is stated in the Customer Content itself.

5.4 The Company's standard target is to deliver the final Deliverable within twenty-four (24) hours of the Company's receipt of the applicable Customer Content submission and payment of fees (the "Standard Turnaround Window").

5.5 The Standard Turnaround Window, and any other turnaround time communicated to you, is an estimate only and is not guaranteed. Delivery of the final Deliverable may occur after 24 hours from submission, including in particular where Customer Content is submitted outside of Working Hours (as defined in Section 5.6 below).

5.6 "Working Hours" means 8:00 a.m. to 10:00 p.m. Eastern Time, Sunday through Thursday, excluding the Company's designated holidays.

5.7 Customer Content submitted outside Working Hours will be processed as promptly as reasonably possible. The Company will endeavor to return the final Deliverable within the Standard Turnaround Window for such submissions but cannot guarantee that delivery will occur within twenty-four (24) hours of submission.

5.8 The Company will not be liable for any delay or failure to perform, including any delay beyond the Standard Turnaround Window, caused by circumstances beyond its reasonable control, including outages or disruptions of third-party Technology-Assisted Tools or infrastructure providers, internet or utility failures, acts of God, or other events of force majeure.

6. Not the Practice of Law; Jurisdictional Availability

6.1 The Company structures and provides the Service with the intent that it does not constitute the practice of law or legal representation. Certain jurisdictions, however, restrict or prohibit the provision of contract review or document markup services by non-attorneys or by entities that are not law firms.

6.2 The Service may not be available, or may be limited, in jurisdictions where its provision could constitute the unauthorized practice of law. You represent that you are not accessing the Service from, and do not intend to use the Service in connection with a contract governed by the law of, any jurisdiction where the Service is restricted and further represent that you are not accessing the Service from the State of New York.

6.3 The Company reserves the right to decline to provide the Service, or to limit its scope, for any Customer Content, transaction, or jurisdiction at its discretion, including, but not limited to, where the Company determines that providing the Service could raise unauthorized-practice-of-law concerns. If the Company exercises its right to decline to provide the Service in full, the Company shall promptly refund the Customer the fees paid for the declined Service.

7. Your Responsibilities

You represent and agree that:

You have the right and authority to submit the Customer Content you provide, and that doing so does not violate any confidentiality obligation, privilege, or third-party right;
The Customer Content you submit is accurate and complete to the best of your knowledge;
You will independently review every Deliverable before relying on or acting upon it;
You will not submit Customer Content containing another person's privileged, confidential, or personal information without the authorization needed to do so;
If a matter is already the subject of litigation, an active dispute, or a regulatory proceeding, you will engage licensed counsel rather than rely on the Service alone; and
You remain solely responsible for all decisions regarding the negotiation, execution, and performance of any contract.

8. Confidentiality of Submitted Customer Content

8.1 The Company will treat Customer Content you submit as confidential business information and will use it only to provide and improve the Service, consistent with our Privacy Policy. As described in Section 4.4, this confidentiality commitment is a contractual protection only; it does not constitute or create attorney-client privilege or work-product protection.

8.2 The Company retains Customer Content and Deliverables for 6 months following the Service is completed, after which they are deleted or de-identified, except as the Company is required to retain them by law or as reasonably necessary to resolve a Dispute. You may request earlier deletion of your Customer Content by submitting a request to the Company, subject to the Company's obligations under applicable law and Section 8.1.

9. Intellectual Property

9.1 You retain all ownership rights in the Customer Content you submit. You grant the Company a limited, non-exclusive license to use, reproduce, and process your Customer Content solely to provide the Service to you and, in de-identified or aggregated form, to maintain, support, and improve the Service, consistent with our Privacy Policy. The Company may use de-identified or aggregated Customer Content and any questionnaires or other forms documenting your contract preferences to train, fine-tune, or otherwise improve its Technology-Assisted Tools, including artificial intelligence models. Where the Company does so, it will not use your Customer Content or questionnaires or other forms documenting your contract preferences to train models made generally available to other users or the public without your separate consent.

9.2 The Company retains all right, title, and interest in the Service, including the Website, Technology-Assisted Tools, templates, know-how, and other pre-existing materials, and in any generalized, de-identified learnings derived from providing the Service. Subject to Section 9.1, you receive a license to use Deliverables for your own internal business purposes.

10. Fees and Payment

Fees for the Service, if any, are as described on the Website or in your order confirmation. Except as required by law or as otherwise stated herein, fees are non-refundable once the documents are accepted and fees are processed through the Website.

11. Third-Party Links and Services

The Service may contain links to, or integrate with, Third-Party Services. The Company does not control and is not responsible for the content, accuracy, or practices of any Third-Party Service. We recommend reviewing the terms and privacy policies of any Third-Party Service before you use it.

12. Term and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms. You may stop using the Service at any time. Upon termination, your right to use the Service ends immediately. Sections 4, 6 through 9, and 13 through 21 survive any termination of these Terms.

13. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL DELIVERABLES, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT ANY DELIVERABLE IS ACCURATE, COMPLETE, OR LEGALLY SUFFICIENT FOR YOUR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, PERSONNEL, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR ANY DELIVERABLE — INCLUDING ANY DECISION MADE OR CONTRACT ENTERED INTO IN RELIANCE ON A DELIVERABLE — EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law, including liability for the Company's own fraud or willful misconduct. Some jurisdictions do not allow certain liability limitations, so parts of this Section may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its Affiliates, and their respective officers, directors, employees, and Personnel, from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service or any Deliverable, including any decision made or contract entered into in reliance on a Deliverable; (c) your violation of these Terms; or (d) your violation of any law or the rights of a third party.

16. Governing Law

These Terms are governed by the laws of the State of Arizona, excluding conflict-of-law principles.

17. Dispute Resolution

17.1 Notice of Dispute; Informal Resolution. Before filing a claim, you and the Company agree to first try to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") informally. You may send written notice to service@myBluLines.com describing the Dispute and the relief sought. The Company will do the same if it has a Dispute with you. Each party will have 60 days from receipt of notice to resolve the Dispute before either party may commence arbitration or, where permitted, litigation.

17.2 Agreement to Arbitrate. Except as provided in Section 17.6, you and the Company agree that any Dispute not resolved under Section 17.1 will be resolved exclusively by binding arbitration administered by JAMS, rather than in court, and not as a class, collective, or representative action.

17.3 Arbitration Procedures. The arbitration will be conducted under the JAMS Comprehensive Arbitration Rules and Procedures then in effect, except that where you are an individual using the Service for personal, family, or household purposes ("Consumer"), the JAMS Streamlined Arbitration Rules and Procedures will apply if the amount in controversy is under $250,000, and the arbitration will additionally be conducted consistent with the JAMS Consumer Arbitration Minimum Standards. Current JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267. A single neutral arbitrator will be appointed. For Consumers, any in-person hearing will be held in the county of your residence, or the parties may agree to proceed by telephone or videoconference. For Users other than Consumers, the arbitration will be seated in Miami, Florida, unless the parties agree otherwise.

17.4 Fees. Payment of JAMS filing, administrative, and arbitrator fees will be governed by the applicable JAMS rules. For Disputes brought by a Consumer, the Company will pay all JAMS filing, administrative, and arbitrator fees except as the JAMS Consumer Minimum Standards permit the arbitrator to allocate fees against a Consumer whose claim is found frivolous, so that a Consumer never pays more than they would to file in court. For all other Users, fees will be allocated as provided by the applicable JAMS rules, and each party will bear its own attorneys' fees unless the arbitrator awards them under applicable law.

17.5 No Class Actions. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one party's claims and may not otherwise preside over any form of a class, collective, or representative proceeding.

17.6 Exclusions. Notwithstanding Section 17.2, either party may instead bring: (a) an individual action in small claims court for Disputes within that court's jurisdiction; (b) a claim for injunctive or other equitable relief to stop actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights; and the Company may bring a claim to collect unpaid fees in any court of competent jurisdiction.

17.7 Right to Opt Out. You may opt out of Sections 17.2 through 17.5 by sending written notice to service@myBluLines.com within 30 days of the date you first became bound by these Terms. Your notice must include your name, the email you used for the Service, and a clear statement that you wish to opt out of arbitration. If you opt out, neither of us is required to arbitrate, but every other part of these Terms — including Section 17.1 — still applies.

17.8 Severability of Class Waiver. If Section 17.5 is found unenforceable as to a particular Dispute or claim for relief, then only that Dispute or claim will be severed and may proceed in court; the remainder of this Section 17 will still apply to arbitration of any other Dispute.

17.9 Governing Law; Confidentiality of Proceedings. The arbitrator will apply the substantive law identified in Section 16, may award any individual relief a court could award, and will issue a written decision stating the essential findings on which it is based. The parties will keep the existence, content, and outcome of the arbitration confidential, except as needed to enforce or confirm the award or as required by law.

18. Additional Terms for EU Users

If you are a consumer resident in the European Union, you will benefit from any mandatory provisions of the law of your country of residence that these Terms cannot override, notwithstanding Section 16.

19. U.S. Export Control and Sanctions Compliance

You represent that: (a) you are not located in a country subject to a U.S. government embargo or designated by the U.S. government as a "terrorist-supporting" country; and (b) you are not listed on any U.S. government list of prohibited or restricted parties.

20. Severability and Waiver

20.1 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

20.2 Waiver

The Company's failure to enforce any provision of these Terms is not a waiver of its right to do so later.

21. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will use reasonable efforts to provide at least 30 days' notice before it takes effect. Your continued use of the Service after a change takes effect constitutes acceptance of the revised Terms.

22. Contact Us

If you have questions about these Terms, please contact us at service@myBluLines.com.